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Deepfakes and CEO fraud in Mexico: how to protect your local operation from cloned voice and video scams

4 min read

On September 14, 2026, a video of Luisito Comunica, the most watched YouTuber in Mexico, praising the federal government went around. He never recorded it. As Xataka México reported, it was AI: voice, gestures and tone cloned with tools anyone can download.

If that works on a public figure, it works on your CFO. And the scammer does not care about fame. They care about the accountant in your Querétaro plant approving a wire before head office wakes up.

+25% growth in ransomware across Latin America, according to DPL News
18% of those attacks in the region hit Mexico

What CEO fraud looks like when the boss sits abroad

Same scam, better disguise It used to be a badly written email. Now it is your CFO voice asking for a quick favor.

CEO fraud is simple: someone impersonates a director, the accountant or a supplier so finance pays or hands over access. A deepfake is AI-generated audio or video that imitates a real person. Put together, they hit subsidiaries especially hard. The local team rarely meets the executives in person, so a voice on the phone is all they have to go on.

Cloning a voice takes a few seconds of audio. An earnings call, a LinkedIn video, a voice note forwarded on WhatsApp. Most executives already have plenty of material out there.

The backdrop does not help. Diario21 reported a rise in phishing cases in Mexico this same week, and according to DPL News ransomware grew 25% across Latin America, with Mexico taking 18% of the attacks. The same groups that encrypt servers also ask for wires.

How they operate: the call, the email and the CLABE

In our experience, almost every attempt follows one of three scripts.

ScriptWhat it looks likeWhat they want
The urgent callThe “CFO” calls or joins a short video call: in a meeting, cannot talk, this has to go out todayA fast wire transfer
The email from the bossArrives from a domain almost identical to yours, real signature copiedFinance pays or shares passwords
The CLABE changeA “supplier” says they changed banks and sends the new accountDivert legitimate payments for months

The CLABE is the 18-digit number that identifies a bank account in Mexico, used for every transfer. Changing a supplier CLABE from an email, with nobody calling anyone, is the easiest way to lose money without noticing until the real supplier complains.

Warning signs that almost never fail

Urgency, secrecy and a new channel When two of the three show up together, it is almost always fraud.
  • Urgency plus secrecy: “keep this between us, I will explain later”.
  • A new channel: the CFO always writes on Teams and today calls from an unknown number.
  • Bank details changed without a prior call.
  • Someone who cannot answer a simple question about the office.
  • A request timed for when head office is offline: Friday afternoon in Mexico, late evening in Madrid.

A verification protocol with three locks

Second channel, code word, dual approval Three one-page rules that stop most attempts before money moves.
  1. Second channel. If the request comes by email, hang up and call the number already in your directory. Never reply through the same channel or to the number they gave you.
  2. Code word. Head office finance and the Mexico team agree on a word that is asked on any request for money or access. It changes every quarter and never appears in an email.
  3. Dual approval. Nothing out of the ordinary goes out with a single approval, ideally one in Mexico and one at head office, and every CLABE change is confirmed by voice with the supplier at the usual number.

Locks on email so the fake boss never gets in

Many of these frauds start with a compromised mailbox. Four things are worth checking. Two-step verification for everyone, with no exceptions for executives. The SPF, DKIM and DMARC records, which tell other mail servers which messages really came from your domain. Alerts when someone creates a hidden forwarding rule, which is the first place we look when a case comes in. And blocking of lookalike domains.

If you want to go deeper, we already covered how to protect Microsoft 365 email from passkey phishing and how to spot fake IT support asking for remote access. It is the same family of tricks.

At ProcessBi, anti-fraud training in Spanish for your Mexico team and email hardening are part of the IT support plan, and we run phishing simulations with a report in English for head office.

ProcessBi team with a client
Tell us how payments get approved today and we will show you the gaps Foto: Pexels

What about your Mexico operation?

Ask your Mexico finance team today what they would do if the CFO called asking for an urgent wire. If the answer is “pay it”, you know where to start.

We can review your email setup, build the protocol with you and run the first simulation at no cost.

Book your free assessment — we reply the same business day.

Your path

Running IT in Mexico from abroad

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