IT Support · Development · Consulting

We transform your digital environment

IT support and web development under flexible SLA plans. Preventive maintenance, reliable infrastructure and uninterrupted operations for your business.

Get a quote See our work
  • SLAflexible plans
  • 24/7continuous monitoring
  • 8+service areas
What we do

Services that keep your business running

One technology partner covering your entire digital environment: from development to infrastructure and security.

Web Development

Custom websites and applications — fast, secure and built to turn visitors into customers.

Business IT Support

Help desk and end-user support with response times guaranteed by SLA.

IT Audits

Comprehensive assessment of your infrastructure, processes and security with a prioritized action plan.

Servers & Cloud

Deployment, migration and management of on-premise and cloud servers.

Strategic SEO

Organic search positioning so your customers find you first.

Networks & VPN

Enterprise network design, secure branch-to-branch links and encrypted remote access.

IoT Monitoring

Real-time sensors and monitoring for your equipment and facilities, with instant alerts.

Software Licensing

Management and sales of genuine software licenses: Microsoft, antivirus, productivity tools.

Specialized solutions

Where few can deliver, we already have

Beyond support and development: hardware and IoT solutions deployed in the field, from museums to industrial plants.

LoRa IoT · Milesight Distributor

Wireless alarms and sensors

Milesight sensors with no cabling, years of battery life and kilometers of range. We have protected entire museums without running a single cable.

Explore the solution → Hikvision Integrations

From cameras to access control

The full Hikvision ecosystem: video surveillance, recording, biometrics and video intercoms, integrated by one team.

Explore the solution → SNMP Monitoring

Your whole infrastructure in one dashboard

Network, servers, UPS, power and server room watched 24/7 with instant alerts. Problems get seen coming, not regretted.

Explore the solution → Networks & Cabling

Structured cabling that lasts

Organized, documented networks ready to grow: Cat 6/6A, enterprise WiFi, fiber optics and site-to-site VPN.

Explore the solution → Servers & Licensing

From hardware to license

Server sales and maintenance, server room care, virtualization and genuine licensing renewed on time.

Explore the solution →
Development

Custom software already hard at work

We don’t just provide support: we build the tools that run real businesses every day. This is what we can create for you.

Management systems

Custom CRM, quoting and invoicing

Complete back-office systems: quotes with folio and PDF, digital receipts with QR verification, collections, service-order kanban and treasury. Goodbye, overflowing spreadsheets.

  • Branded PDF quoting
  • Receipts and advance tracking
  • Web admin panel
Web & e-commerce

Ultra-fast corporate websites

We build sites that load in under a second, secure by design and optimized for search engines. Like the very site you are looking at.

  • Instant loading
  • Technical SEO included
  • No plugin maintenance
Business intelligence

Real-time dashboards and reports

Turn operational data into decisions: dashboards with sales, collections and key indicators available on any device.

  • Live indicators
  • Automatic reports
  • Mobile access
Integrations

Automation and system connections

We connect your website, WhatsApp, email and internal systems so data flows on its own: leads straight into your CRM, notifications and automatic backups.

  • Secure APIs
  • Automatic notifications
  • Data synchronization
Our products

We don’t only build for clients — these products are ours:

BookMedic Electronic medical records compliant with Mexican Official Standards. Appointments, history and prescriptions in one system. bookmedic.pro Cultuur Audio guides for museums and cultural spaces: visitors listen to every room from their own phone. cultuur.me
IT Support Plans

Your IT department, without hiring one

With a ProcessBi support plan you get a full IT team caring for your operations under flexible SLA plans that fit the size of your business.

Explore the plans Get a quote

Preventive maintenance

Scheduled check-ups of equipment, servers and backups before problems happen.

Guaranteed response times

Prioritized support with a written SLA: you know exactly how fast we respond.

Uninterrupted operations

Continuous infrastructure monitoring to detect and fix incidents before they hurt your business.

Predictable monthly cost

One fixed payment instead of surprises: support, maintenance and advisory included.

How we work

Technology with process, not improvisation

We are IT consultants with a business mindset. Every project follows a clear methodology so you always know what is happening and what comes next.

01

Assessment

We listen to your operation and audit your current digital environment at no cost.

02

Tailored proposal

We design the service scheme and SLA your business actually needs.

03

Implementation

We execute with minimal disruption: migrations, development and fine-tuning.

04

Continuous improvement

We monitor, report and optimize month after month so your IT evolves with you.

Contact

Let’s talk about your project

Tell us what you need and we will reply the same business day with an initial proposal.