IT support that protects your operations

Your IT department for a fixed monthly fee: help desk, preventive maintenance, 24/7 monitoring and custom development — with response times in writing (SLA).

Free initial assessment · Same-business-day reply

  • 24/7continuous monitoring
  • 2 countriesMexico & Spain
  • SLAin writing

Brands we work with

We supply, install and support genuine equipment from leading brands.

Custom software already hard at work

We build the tools that run real businesses every day.

Management systems

Custom CRM, quoting and invoicing

Folio quotes, QR receipts, collections and treasury in one system.

  • Branded PDF quoting
  • Receipts and advance tracking
  • Web admin panel
Web & e-commerce

Ultra-fast corporate websites

Secure, optimized and loading in under a second — like this site.

  • Instant loading
  • Technical SEO included
  • No plugin maintenance
Business intelligence

Real-time dashboards and reports

Sales, collections and live indicators, on any device.

  • Live indicators
  • Automatic reports
  • Mobile access
Integrations

Automation and system connections

Website, WhatsApp, email and systems connected: data flows on its own.

  • Secure APIs
  • Automatic notifications
  • Data synchronization

We already know your industry

Pick your sector and see what we do there every day.

Retail & branches

Rollouts, POS and support across all your stores — with evidence per branch.

  • Network, CCTV and signage rollouts
  • Break-fix with SLA per region
  • Photo evidence per visit
See how we do it →

Museums & culture

We protect entire collections without running a single cable.

  • LoRa IoT sensors, no construction
  • Room and showcase monitoring
  • Audio guides with Cultuur
See how we do it →

Industry & nearshoring

Plant IT infrastructure ready from day one.

  • Certified cabling and industrial networks
  • Server room, UPS and SNMP monitoring
  • Local arm for foreign corporates
See how we do it →

Healthcare & clinics

Technology that meets the standard and never fails mid-consultation.

  • BookMedic medical records (NOM)
  • Backups and data protection
  • Clinic equipment support
See how we do it →

Corporate offices

Your IT department at a fixed monthly cost.

  • Help desk with SLA
  • Scheduled preventive maintenance
  • 24/7 monitoring
See how we do it →

Companies abroad

Your technical hands in Mexico, directed from wherever you are.

  • Smart hands and national dispatch
  • USD invoicing, reports in English
  • White label and NDA
See how we do it →

Your industry

Whatever your operation, we cover the full stack.

  • IT support and help desk
  • Server administration
  • CCTV infrastructure
  • Network monitoring
  • Camera & network installations
Tell us your case →

Your IT department, without hiring one

With a ProcessBi support plan you get a full IT team caring for your operations under flexible SLA plans that fit the size of your business.

Preventive maintenance

Scheduled check-ups of equipment, servers and backups before problems happen.

Guaranteed response times

Prioritized support with a written SLA: you know exactly how fast we respond.

Uninterrupted operations

Continuous infrastructure monitoring to detect and fix incidents before they hurt your business.

Predictable monthly cost

One fixed payment invoiced in MXN or USD: support, maintenance and advisory included.

Technology with process, not improvisation

We are IT consultants with a business mindset. Every project follows a clear methodology so you always know what is happening and what comes next.

01

Assessment

We listen to your operation and audit your current digital environment at no cost.

02

Tailored proposal

We design the service scheme and SLA your business actually needs.

03

Implementation

We execute with minimal disruption: migrations, development and fine-tuning.

04

Continuous improvement

We monitor, report and optimize month after month so your IT evolves with you.

Let’s talk about your project

Tell us what you need and we will reply the same business day with an initial proposal.